Making MyFedLoan work for you is a great way to become financially independent and secure your future. It is a revolutionary loan management system that can help you manage your student loan debt, giving you the power to take control of your financial destiny. You can easily access and manage your student loan accounts, track your payments, and receive personalized repayment options. 

You can also take advantage of exclusive benefits like loan forgiveness and consolidation. You can make your student loan debt work for you instead of against you. Let’s get started!

Frequently asked questions (FAQs)

Q1. What is MyFedLoan? 

MyFedLoan is a service mark of the U.S. Department of Education that is administered by the Pennsylvania Higher Education Assistance Agency (PHEAA). 

It provides online access to federal student loan information and resources, enabling borrowers to manage and track their student loan debt.

Q2. How do I access MyFedLoan? 

To access MyFedLoan, you must create an account on the website. You will need to provide your Social Security number, date of birth, and some other personal information. 

Once your account is created, you will have access to your loan information and payment history, as well as other loan management resources.

Q3. What types of loans are eligible for MyFedLoan? 

MyFedLoan enables borrowers to manage and track their federal student loans, including Direct Subsidized and Unsubsidized loans, PLUS loans, and Consolidation loans. 

Q4. What services are offered through MyFedLoan? 

MyFedLoan provides a variety of services, including loan tracking and management, loan repayment estimator, loan consolidation, repayment options, and more. 

Q5. How can I make payments on MyFedLoan? 

You can make payments on MyFedLoan through the website, or you can make payments by mail or phone. Additionally, some loan servicers may offer auto-pay or other payment options. 

Q6. Is there a fee for using MyFedLoan? 

No, there is no fee for using MyFedLoan. 

Q7. How can I contact MyFedLoan for assistance? 

You can contact MyFedLoan by phone at 1-800-699-2908 or by email.

Q8. What other resources are available through MyFedLoan? 

MyFedLoan offers a variety of resources to help borrowers manage and repay their student loans, including loan repayment calculators, loan consolidation options, repayment plans, and more. 

Additionally, the website includes information and resources about student loan forgiveness and other loan assistance programs.

Q9. Does MyFedLoan offer customer service? 

Yes, it provides customer service by phone at 1-800-699-2908. 

Q10. What is the MyFedLoan Privacy Policy? 

MyFedLoan is committed to protecting the privacy and security of its customers’ information. For more information, please visit the MyFedLoan Privacy Policy page.

Customer Support

MyFedLoan is a specialized customer service agency that helps customers with their loan-related needs. The organization is dedicated to providing its customers with quality customer service and support.

The customer support team is available 24/7 to answer any questions or concerns that customers may have. Customers can contact the customer service team by phone, email, or through the website. 

The customer service team is knowledgeable and experienced in helping customers with their loan-related issues and can assist with loan payments, loan consolidation, repayment plans, and more.

In addition to phone and email support, customers can access the MyFedLoan website to find helpful tools and resources. The website provides users with the ability to manage their accounts, make payments, and access their loan information. 

Customers can also use the website to find important loan documents, such as promissory notes, repayment plans, and more.

If customers are unable to resolve their issues with the customer service team, MyFedLoan offers an online dispute resolution process to help customers resolve their issues. 

The online dispute resolution process allows customers to submit their complaints directly to MyFedLoan and have them reviewed by a team of trained professionals.

Contact us 

MyFedLoan is a loan servicer that is contracted with the U.S. Department of Education. They offer borrowers various services such as loan consolidation, repayment plans, payment deferment and forbearance, and loan forgiveness. It also provides various ways for borrowers to contact them for assistance. 

For general inquiries, borrowers can contact MyFedLoan through a toll-free number (1-800-699-2908) or the email address. The toll-free number is available Monday through Friday from 8 am to 9 pm Eastern Time. 

Callers from outside the United States can reach us at (717) 720-1985 from Monday through Friday. (8 a.m. – 9 p.m.) The number (717) 720-1628 can also receive faxes.

If you can’t find what you’re looking for on FedLoan, get in touch with the Department of Education. Call 1-800-872-5327 if you’d like to get in contact with them.

To apply for loan consolidation or to enroll in a repayment plan, borrowers can use MyFedLoan’s online portal. Through the portal, borrowers can log in to their accounts, complete the applicable forms, and submit them online. 

They can also access their account information, view their loan balances, and manage their payments.

For borrowers who are experiencing financial difficulty, MyFedLoan provides various options such as deferment, forbearance, and loan forgiveness. 

Borrowers can also contact MyFedLoan through their website to make a payment, submit an inquiry, or find answers to their questions. 

The website contains a variety of resources such as FAQs, videos, and repayment calculators. The website also provides a secure way to communicate with the customer service team. 

MyFedLoan also provides a mobile app for borrowers who prefer to manage their accounts on their phones. The app allows borrowers to view their loan balances, make payments, and contact customer service for assistance.

Keep in mind that your transaction record will be required to communicate with FedLoan.


The Federal Student Loan Program provides an invaluable opportunity for students to invest in their futures. It is possible to make this program work for you and maximize the benefits available. You can access detailed information about repayment options and stay organized with payment management tools and resources. Plus, the secure online platform allows you to conveniently and securely manage your student loan accounts. With MyFedLoan, you have the power to make your Federal Student Loan Program work for you and help you reach your goals.